Frequently Asked Questions
Everything you need to know about CoachFlow.
CoachFlow is an all-in-one platform for fitness coaches and personal trainers. It centralizes client management, session scheduling, subscription payments, and an AI assistant for creating workout plans and personalized messages.
Three plans are available — Starter at €9/month (5 clients), Pro at €29/month (30 clients), and Business at €59/month (unlimited clients + full AI access). Every new coach gets a 14-day free trial of the Business plan at signup, with no commitment required.
Yes — each client receives login credentials to access their own space, where they can view their schedule, see their workout programs, and mark sessions as completed.
The AI generates suggestions — workout plans and messages — that the coach can edit before approving. Nothing is ever sent automatically; every result goes through an explicit "Save to Client" action taken by the coach.
No — CoachFlow only manages your subscription to the platform. The payment relationship between you and your clients stays entirely outside the app, in this first version.
No, the AI assistant is exclusive to the Business plan. On Starter and Pro, the AI section shows an upgrade link instead.
A warning appears on your dashboard when only one client slot remains. Once the limit is reached, adding a new client is blocked, with a link to upgrade your plan.
You'll be automatically redirected to the "Choose Your Plan" page on your next login. A warning banner also appears on your dashboard during the 5 days before a paid plan expires..
On the home page, tap the "Sign Up" tab, fill in First Name, Email, Password (minimum 6 characters), then tap the green "Create Account" button. Login happens automatically after signup.
From the dashboard, tap the green "+ Add Client" button (top right of the Clients section). A form opens with Full Name, Email, Phone. Tap "Save Client." A temporary password is automatically generated and displayed — share it with your client so they can log in to their space.
From the dashboard, tap the client's card to open their profile. Tap "+ Add Session," choose a date and write notes, then tap "Save Session."
You'll be automatically redirected to the "Choose Your Plan" page on your next login. A warning banner also appears on your dashboard during the 5 days before a paid plan expires..
On the client's profile, in the "AI Coaching Assistant" section (Business plan only), tap "Generate Workout Plan." Edit the result if needed, then tap "Save to Client" to make it visible.
On the client's profile, tap "Generate Motivational Message" in the AI section. Edit it, then tap "Save to Client."
An "Inactive" badge appears automatically if no session has occurred in 14+ days. Tap "Generate Re-engagement Message" on the client's profile, edit it, then tap "Save to Client."
On the client's profile, scroll down to the "Program History" section — all programs (manual and AI-generated) are listed there with their creation date.
From the dashboard, tap the "Plan: [current plan name]" badge at the top. This opens the "Choose Your Plan" page. Tap your chosen plan, complete the Kkiapay payment, and your new plan activates automatically.
Once logged in via "Client Login," the client sees their sessions under "Upcoming & Past Sessions." Each uncompleted session has a "Mark as completed" button — one tap marks it as done.
Simply tap the 'Contact Us' button in the header — we'll get back to you as soon as possible